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Other Conduct of Concern

The CSU defines Other Conduct of Concern (OCC) as conduct that does not violate CSU policies or local, state, or federal laws and, therefore, does not warrant disciplinary action, but that nevertheless negatively affects the learning, living, or working environment of the university community. Though these situations may not result in formal investigations, they may warrant intervention to address the impact, curb the behavior, and prevent recurrence. Left unaddressed, OCC can jeopardize campus well-being and erode a culture of respect and inclusion.  

 

Why OCC Matters

The CSU is committed to fostering a culture of respect and professionalism in all aspects of work, residence, and education. OCC undermines this commitment by interfering with student success, employee well-being and productivity, and the integrity of the academic environment. Addressing OCC is part of our institutional responsibility to foster equity, inclusion, and accountability. CSU is committed to upholding and protecting the principles of free speech, expression, and academic freedom, but also acknowledges the potential harm these rights may have on members of our community. Addressing OCC is a shared responsibility鈥攕tudents, employees, supervisors, administrators, and professionals in human resources, faculty affairs, and student affairs all play vital roles in creating safe and inclusive environments where all CSU community members feel heard and supported. Through listening, addressing, support services, and education, we work together to reduce the occurrence of OCC and uphold a culture of care, consideration, and accountability. 
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Examples

  • Intimidation 
  • Bullying 
  • Acts of bias 
  • Verbal aggression 
  • Disruptive behaviors 
  • Microaggressions 
  • Harassment that does not meet the legal threshold under the Nondiscrimination Policy 
  • Ad hominem attacks (personal attacks targeting the individual rather than their ideas or work) 
  • Unwillingness to collaborate with others in a professional setting 

In some cases, behavior may rise beyond OCC and constitute 鈥渁busive conduct鈥 as defined in , or be considered unprofessional conduct subject to discipline under . In such instances, disciplinary action will be pursued in accordance with existing practices and in alignment with the relevant . 

 

How to Address OCC

There are no mandatory reporting requirements for behavior that falls under OCC. Many concerns can be resolved informally, and the following steps are recommended:
  • Speak directly with the individual involved, if safe and appropriate.
  • Contact a supervisor or administrator if direct communication is unsuccessful or not feasible.
  • Submit an OCC report if informal efforts have been exhausted or additional support is needed.
 
 

Reporting

If you have a concern that may fall under OCC, you may report to Pamela L. Jackson, Director of Conflict Resolution.

Office of Conflict Resolution
Pamela L. Jackson, PhD
Director of Conflict Resolution
Office of Conflict Resolution
Phone:   760-750-8464
Email:  ocr@csusm.edu
What happens after a report is submitted?

A designated administrator will review the report, determine the next steps, and route it to the appropriate office. You will typically be contacted for more information and informed when the matter is resolved, as applicable.

 

FAQs